Shipping Policy

Thank you for shopping with ThinkLuka. We aim to provide fast and reliable delivery for all orders.

Processing Time

• Orders are processed within 1-2 business days.
• You will receive a confirmation email once your order has been dispatched.

Shipping Time

• Standard delivery takes 3-7 business days depending n your location.
• Delays may occur during peak seasons or due to courier issues.

Shipping Fees

• Shipping fees are calculated at checkout based on your address and order size.
• Free shipping may apply during promotions or for orders above a certain amount.

Order Tracking

• Once your order ships, you will received a tracking number via email.
• You can track your order using the link provided by courier services.

Lost or Damaged Packages

• If your package is lost or arrives damaged, contact us within 48 hours at support@lukaventures.co.za and we will assist you.

International Shipping

• At this time, we only ship with in South Africa.